- Closing date: 10/04/2026
- Salary: Competitive
Chambers is seeking to recruit a Front of House to join our reception team.
ABOUT 12KBW
We have an outstanding reputation for excellence in personal injury, clinical negligence, costs, employment, industrial disease and international travel claims. We have many other rapidly expanding specialist practice groups related to these core practice areas.
We pride ourselves on delivering outstanding service to our members and clients within a supportive and professional environment.
JOB SUMMARY:
To work alongside the current receptionist to deliver outstanding reception services to Chambers and clients. We are seeking an enthusiastic and organised receptionist to provide essential administrative and operational support to ensure the smooth running of Front of House.
KEY RESPONSIBILITIES:
Reception
- Assist in the running of all Chambers reception services to include the following:
- Manage telephone and email communications into reception (and support the clerks in respect of the same as and when appropriate) including all necessary telephone redirection and out of hours services.
- Manage the booking and allocation of conference/seminar rooms to members and Chambers respectively.
- Help organise all conferences and other events hosted within Chambers, including establishing numbers/identity of all those attending and the preparation of all rooms.
- Arrange any necessary IT support for any conferences or other events hosted within Chambers.
- Manage the LEX diary entries to enter all necessary details of any conferences and other events hosted within Chambers.
- Maintain a visible presence at Front of House at all times during the working day, and meet, greet and attend to all clients.
- Nurture and build positive relationships with all clients.
- Ensure that all conference and public rooms are properly cleaned, maintained and equipped.
- Arrange for the provision of beverages for all clients.
- Order in and set up lunch as required.
- Field all general enquiries as appropriate.
- Assist with processing all incoming post, parcels and deliveries.
General Administration
- Assist the Business Operations Manager (BOM) in the maintenance and upkeep of all rooms and common areas.
- Assist the BOM with ongoing renovations to the buildings, including acquiring quotes and overseeing building works.
- Assist the BOM with regular health & safety checks, including ensuring equipment is up to date and working.
- Work closely with the facilities team to ensure stock levels are correctly maintained.
- Organise Chambers meetings or events (for all members, staff and committees) as required, including Chambers lunch.
- Arrange parking permits for members and clients as necessary.
- Assist with travel and entertainment bookings for members and clerks as and when required.
- Undertake any task reasonably expected in the absence of colleagues for holiday cover, sickness, or unplanned absence.
WHAT WE OFFER:
- Competitive salary
- Opportunities for career progression
- Annual discretionary bonus
- Generous pension scheme
- Private health insurance and travel insurance
- Life assurance
- Season ticket loan
12 King’s Bench Walk commits to:
- Encourage equality, diversity and inclusion in the workplace
- Create a working environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued
- Opposing all forms of unlawful discrimination
We encourage applications from persons of every gender and ethnicity, LGBT applicants and other groups with a protected characteristic.
To apply, please send your CV to recruitment@12kbw.co.uk and complete the Equality & Diversity Monitoring Form below. Please ensure you put ‘Front of House’ in the subject.
If you have any questions about the role or the process to apply, please contact Rachel Lockhart at lockhart@12kbw.co.uk
Equality & Diversity Monitoring Form